Who We Are

Cookie-cutter solutions don't work in this business. Every shipment's got its own quirks - maybe it's oversized, temperature-sensitive, needs special permits, or has tight deadlines. We don't just shrug and say "that's how we do it."

Our team actually sits down and figures out the best route for YOUR specific cargo. Sometimes that means combining different transport modes, sometimes it's finding a warehouse closer to your destination, sometimes it's just picking up the phone and talking to customs directly. Whatever works.

We're gonna be honest with you - sometimes brutally so. If your packaging isn't gonna survive the trip, we'll tell you. If customs is likely to flag your documentation, we'll catch it before it becomes a problem. If there's a cheaper way to ship something, we'll mention it even if it means less profit for us.

Too many companies in this industry hide behind jargon and automated responses. Not our style. You'll get a real person who knows your account, speaks plain English (or French, or Mandarin - we've got you covered), and won't BS you about timelines or costs.

Yeah, we mess up sometimes. Had a shipment go to the wrong warehouse last month - totally our fault. The difference is what happened next: we fixed it immediately, covered all the extra costs, and changed our verification process so it won't happen again.

Every quarter we review what went wrong and what went right. Our drivers give feedback on routes, warehouse staff suggest better storage methods, office folks find ways to cut red tape. We've been doing this for 17 years and we're still learning new tricks. That's the fun part.